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How derbybet Handles Your Personal Information

Your privacy is a straightforward commitment from us — we collect only what we need to run your account, process payments through PayPal, Venmo, and Play+, and keep your sessions secure.

No data sold to third partiesEncrypted account sessionsPayPal, Venmo, Play+ payment data protectedYou can request your data at any timeState-law eligibility applies
derbybet How derbybet Handles Your Personal Information
REACH US DIRECTLY

Contact Us About Your Privacy Rights

If you want to review, correct, or remove data we hold about your account, reach out through any of the channels below. Privacy requests are handled separately from general account support — use the dedicated privacy email when your question is specifically about data access or deletion. We aim to acknowledge every privacy request within five business days, though resolution timelines depend on the complexity of your request and applicable state law.

Team online

Privacy Email

Send data access or deletion requests to our privacy team directly. This channel is monitored for account data inquiries specifically.

Live Chat

Reach a support agent through the chat window in your account. For privacy questions, the agent will route your request to the correct team.

Account Settings

Some data preferences — like marketing email opt-out — are manageable directly from your account settings page without contacting support.

HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

Every layer of how we handle your data — from the moment you log in to the moment a PayPal withdrawal clears — is built around minimizing exposure and keeping your credentials out of reach. SSL encryption covers all data in transit. Session cookies let you stay logged in across pages without re-entering your password, and you can clear those through your browser settings at any time. We do not use tracking cookies to build advertising profiles outside the platform.

Cookie Controls

We use session and functional cookies only. You can manage or clear these through your browser's privacy settings; no third-party ad-tracking cookies are placed by us.

Account Security

Login activity is monitored for unusual patterns. If we flag a suspicious session, we may prompt identity re-verification before allowing access to your wallet or payment options.

Data Retention

We keep your account data for as long as your account is active and for the period required under applicable state law after closure — then it is securely deleted or anonymized.

Who Sees Your Data

Access is limited to account operations, payment processing, and compliance functions. We do not share personal data with advertisers or unaffiliated third parties.

Your Privacy Rights — Common Questions

These are the questions we hear most often about how your personal data is handled at derbybet. If your question is not covered here, the privacy email listed in the contact section above is the fastest path to a direct answer.

We collect your name, email, date of birth, and state of residence for account verification, plus tokenized payment references for PayPal, Venmo, or Play+. Full payment credentials are never stored on our systems.

Yes. Submit a data access request via our privacy email and we will compile the personal data tied to your account. We aim to respond within five business days, subject to state-law timelines.

Send a deletion request through the privacy email or live chat. We will remove personal data that is not required to be retained under applicable state law, then confirm when the process is complete.

No. We do not sell or rent your personal data to advertisers, data brokers, or any unaffiliated third parties. Sharing is limited strictly to payment processing and compliance functions.

Payment data flows through each provider's own encrypted infrastructure. We store only a tokenized reference number — not your account credentials — so your wallet details stay with the payment provider, not with us.

We use session and functional cookies to keep your account active across pages. You can clear or block these in your browser settings at any time. We do not place third-party advertising or tracking cookies.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.